The TeleScope Administrator's Manual for the latest version of TeleScope is available on the NorthPlains portal.
The latest version of the manual can be downloaded from the NorthPlains portal along with other important manuals.
Note that you will need valid credentials to access the NorthPlains portal. If you are a customer and can't access the portal, need credentials, or can't access the mentioned files please raise a support ticket mentioning the login credentials you are using or would like to use.
If agents receive a request related to accessing the portal, they should create an issue on PLNP of Type: SaaS Request mentioning the email address for which the client wants to access, and the product name which in this case is Telescope.