This article explains the log file location and log file types available for monitoring and troubleshooting issues with Telescope web applications.
The Telescope web applications are generally the user’s gateway into Telescope. They consist of the following components:
- Telescope Web
- Telescope Admin
Each TeleScope web application has its log directory by default:
Default log location
TeleScope.web Log Types
Regular Logs are always created, and they roll over at midnight daily.
<date>.log, for example, 5_02_2014.log
These logs contain general information and exceptions.
Extended Logs are only created when Debugging enabled is selected, and an Output path is set in the WebObjects Java Monitor.
A new file is created with a different name without any extension.
<application name>-<instance#> e.g., TSWeb-1, TSAdmin-1, DLManager-1
These logs are rolled over only when the instance is restarted.
The rolled over log file names have an extension, for example, TSWeb-1.20140424131915199. The extension is the date and timestamp of when the log file was created.
Note: The application instance must be restarted for the configuration changes to take effect.