Overview

The Processes drop-down menu shows the progress of various actions initiated by the user within Telescope. In cases when the Copy Files permission is not granted to a user, and a user creates an empty asset with only metadata, the Processes drop-down doesn't show any progress on the action providing no feedback to the user on the status or completion of the action.

Solution

This issue was observed on 9.4.0.15. Earlier versions such as 9.4.0.12 and 9.4.0.14 didn't have this issue. However, this issue was fixed with Telescope Executive 2019.1. It is recommended to upgrade to this or a later version. If your Telescope installation has customizations or you're an OnDemand customer, please contact your Account Manager or support for further assistance with upgrading.

Testing

Once upgraded, users without the Copy Files permissions should be able to see a progress bar for creating empty asset records as well.