Overview

In Mac OSX, when downloading a file from Telescope, clicking on the magnifying glass icon next to the file download progress status bar does open the Finder but not to the path of the downloaded file.

Solution

This issue was fixed in Telescope Standard 2019.1 and it is recommended to upgrade your Telescope version to this or later to fix this issue. If your Telescope installation has customizations or you're an OnDemand customer, please contact your Account Manager or support for help with upgrading.

Testing

Once upgraded, clicking on the magnifying glass icon should open Finder with the downloaded file in view.