Telescope
TSWeb
- Processes Menu Not Available if "Copy Files" Permission Not Granted
- "Lock request time out period exceeded" in TSWeb Error Log
- Error on TSWeb: No Instance Available
- Changing or Adding a Field in The Self-Registration Form
- QuickLinks Send Button Scrolls Off Screen
- Telescope Not Loading
Uploader
- Scrolling Over TSUploader Jobs Creates New Job Windows
- Uploads Through TSUploader Stuck at 0%
- Unable to Check-Out/Check-In in Windows 10
- Prompt to Download TSUploader Keeps Appearing Even If It Is Installed
- Unable to Download Telescope Uploader From TSWeb
- TeleScope Uploader Not Uploading Due to Certificate Issues
Search
- Sorting Search Results by Asset Record IDs
- Advanced Search Results Cleared After Closing Metadata Popup
- Popup Fields Not Available In Advanced Search
- Duplicate Cascaded Metadata Fields Not Showing In Popup in Form Search
- Enter Key Doesn't Work on Search For Text Tracks
- Regular Search for Text Track Can't Find Correct Assets
Downloads
- Downloaded File Doesn't Open in Finder in OSX
- Dragging Assets to Download Cart Causes The Cart Menu to Flicker
- Download Method in SOAP API Doesn't Allow Downloading
- QuickLinks Page Hangs on "The files are being prepared for download. This may take a moment, please wait…"
- Username Visible in Download URL from Download Manager
Articles
- "java.lang.OutOfMemoryError: Java heap space" in TSAdmin Error Log
- File Transfer Doesn't Provide Option To Move Rendition
- Updating Brand Logo on Telescope
- Ghost Assets Cleanup on Solr
- New Assets Not Appearing in the Assets Page
- Telescope Support Release Notes And Installers
Previews
- Previews of TIFF Files With Clipping Path Only Had Clipping Path
- Unable to Generate Video Proxies With Xinet FIle Broker
- Uploading PSB Files Doesn't Generate Thumbnails
- Volume Control in Video Previews Doesn't Work in Firefox on Mac & Chrome
- Video File Previews Not Generated
- Proxy Previews Missing for New Uploads After Storage Change